Overview

Quickfix AI is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our diagnostic tool.

Data We Collect

When you run the Quickfix AI diagnostic agent, we collect system information including:

Operating system name and version
Hardware specifications (CPU model, RAM capacity, storage devices)
System performance metrics (CPU usage, memory usage, temperatures)
Installed applications and their versions
System settings and security configurations
Network configuration (interface names, connection status - no passwords)
Battery health and status (on laptops)
Running processes and startup items

What We Don't Collect

We are committed to collecting only what's necessary for diagnostics. We never collect:

Personal files, documents, photos, or videos
Passwords, credentials, or authentication tokens
Browsing history or bookmarks
Email, messages, or personal communications
Location data or GPS coordinates
Keystrokes or screen content
Financial information or payment details

How We Use Your Data

Your diagnostic data is used for the following purposes:

Generating your diagnostic report and health score
Providing AI-powered analysis and recommendations
Comparing your system against anonymized benchmarks from other users
Improving our diagnostic algorithms and service quality

Anonymized Benchmarking

To provide meaningful comparisons in your report, we use anonymized, aggregated data from all scans. This data is stripped of any identifying information and used solely to calculate averages and percentiles. Your individual report may show how your system compares to others (e.g., "Your battery health is better than 80% of similar devices"). This benchmarking data cannot be traced back to you or your device.

Third-Party Services

We use the following third-party services to provide our functionality:

AI providers (such as OpenAI) to analyze your diagnostic data and generate recommendations. Your system data is sent to these providers for analysis.
Cloud hosting providers to store your diagnostic reports securely
Analytics services to understand how our website is used (not linked to diagnostic data)

Data Retention

Your diagnostic reports are automatically deleted 24 hours after creation. After this period, your report link will no longer work and the data cannot be recovered. Anonymized benchmark data (which cannot identify you) may be retained indefinitely to improve our service.

Data Security

Your diagnostic data is encrypted in transit using TLS and encrypted at rest. Reports are accessible only via your unique sharing code. We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of your data.

Data Sharing

We do not sell your data. We only share your data in the following circumstances:

With AI service providers to generate your analysis (as described above)
When required by law or valid legal process
To protect our rights, privacy, safety, or property
In anonymized, aggregated form for benchmarking (as described above)

Your Rights

You have the following rights regarding your data:

Access: Your report is available via your sharing code for 24 hours
Deletion: Reports are automatically deleted after 24 hours. You may also request immediate deletion by contacting us.
Portability: You can export your report data while it's available
Objection: You may choose not to use our service if you disagree with this policy

Cookies

Our website uses essential cookies to remember your preferences (such as language and theme). We may also use analytics cookies to understand how visitors use our site. These cookies do not contain personal information and are not linked to your diagnostic data.

Children's Privacy

Quickfix AI is not intended for use by children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with data, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this privacy policy, please contact us.

Privacy Policy